@Override
public List<String> getTicketIds() {
List<String> ticketIds = null;
try {
ITicketSearchBean searchBean = this.prepareSearchBean();
ticketIds = this.getTicketManager().searchTicketIds(searchBean);
} catch (Throwable t) {
ApsSystemUtils.logThrowable(t, this, "getTicketIds");
throw new RuntimeException("Error searching tickets", t);
}