Examples of HaandteringsGrad

Examples of com.nykredit.kundeservice.tcm.datatypes.calculations.HaandteringsGrad

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              centerData
                  .getBetalingsadministrationDigitalisering(i) });

    if (DateConstant.completedMonths > 0
        || DateConstant.completedMonths == 0) {
      HaandteringsGrad digitalisering = centerData
          .getBetalingsadministrationDigitalisering();

      this.addColumn("�TD*", new Object[] { "", digitalisering });
      if (DateConstant.completedMonths != 0) {

        this.addColumn(
            "Estimat**",
            new Object[] {
                "",
                digitalisering
                    .getEstimat(Goal.BaDigitalisering) });

        this.addColumn(
            "Krav***",
            new Object[] { "",
                digitalisering.getKrav(Goal.BaDigitalisering) });
      }
    }
  }
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Examples of com.nykredit.kundeservice.tcm.datatypes.calculations.HaandteringsGrad

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      this.addColumn(i + ". kv.", new Object[]{centerData.getSPMailbesvarelse(i),
                                centerData.getSPOprettelseAfMedarbejdere(i),
                                centerData.getSPOptimeringAfProcesser(i)});
   
    if(DateConstant.completedMonths > 0 || DateConstant.completedMonths == 0){
      HaandteringsGrad besvarelseAfMails = centerData.getSPMailbesvarelse();
      HaandteringsGrad oprettelseAfMedarbejdere = centerData.getSPOprettelseAfMedarbejdere();
      Number optimering = centerData.getSPOptimeringAfProcesser();
   
      this.addColumn("�TD*", new Object[]{besvarelseAfMails,
                                oprettelseAfMedarbejdere,
                                optimering});
      if(DateConstant.completedMonths != 0){

      this.addColumn("Estimat**", new Object[]{besvarelseAfMails.getEstimat(Goal.SPMailbesvarelse),
                                 oprettelseAfMedarbejdere.getEstimat(Goal.SPOprettelseAfMedarbejdere),
                                 null});
   
      this.addColumn("Krav***", new Object[]{besvarelseAfMails.getKrav(Goal.SPMailbesvarelse),
                                 oprettelseAfMedarbejdere.getKrav(Goal.SPOprettelseAfMedarbejdere),
                                 null});
      }
    }
  }
View Full Code Here

Examples of com.nykredit.kundeservice.tcm.datatypes.calculations.HaandteringsGrad

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      this.addColumn(i + ". kv.", new Object[]{centerData.getTlfKoeSvarPct(i, Queue.Erhverv),
                              centerData.getAktiviteterIndenforTidsfrist(i, team, false),
                              centerData.getKundetilfredshed(i,team, true, false)});
    }
   
    HaandteringsGrad svarProcent = centerData.getTlfKoeSvarPct(Queue.Erhverv);
    HaandteringsGrad aktiviteterIndenforTidsfrist = centerData.getAktiviteterIndenforTidsfrist(team, false);
    HaandteringsGrad kundetilfredshed = centerData.getKundetilfredshed(team, true, false);
   
    if(DateConstant.completedMonths > 0 || DateConstant.completedMonths == 0){
      this.addColumn("�TD*", new Object[]{svarProcent,
                           aktiviteterIndenforTidsfrist,
                           kundetilfredshed});
      if(DateConstant.completedMonths != 0){

      this.addColumn("Estimat**", new Object[]{svarProcent.getEstimat(Goal.ESKundekaldBesvaretIndenfor25Sek),
                              aktiviteterIndenforTidsfrist.getEstimat(Goal.ESAktiviteterIndenforTidsfrist),
                              kundetilfredshed.getEstimat(Goal.ESKundetilfredshed)});
   
      this.addColumn("Krav***", new Object[]{svarProcent.getKrav(Goal.ESKundekaldBesvaretIndenfor25Sek),
                              aktiviteterIndenforTidsfrist.getKrav(Goal.ESAktiviteterIndenforTidsfrist),
                              kundetilfredshed.getKrav(Goal.ESKundetilfredshed)});
      }
    }
  }
View Full Code Here

Examples of com.nykredit.kundeservice.tcm.datatypes.calculations.HaandteringsGrad

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    for(int i = 1; i <= EMonth.getCurrentMonth().getQuarter(); i++)
      this.addColumn(i + ". kv.", new Object[]{centerData.getAdministrationServiceService(i)});
       
    if(EMonth.getNumberOfCompletedMonths() > 0){
      HaandteringsGrad service = centerData.getAdministrationServiceService();
     
      this.addColumn("�TD*", new Object[]{service});
      if(DateConstant.completedMonths != 0){

      this.addColumn("Estimat**", new Object[]{service.getEstimat(Goal.AsService)});
   
      this.addColumn("Krav***", new Object[]{service.getKrav(Goal.AsService)});
      }
    }
  }
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Examples of com.nykredit.kundeservice.tcm.datatypes.calculations.HaandteringsGrad

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                              centerData.getDpWFCMPrognose(i),
                              centerData.getDpVidenbarometer(i),
                              centerData.getDpAHTReduktion(i),
                              centerData.getDpSmart(i)});
   
    HaandteringsGrad kaldBesvaretIndenfor25Sek = centerData.getTlfKoeSvarPctCenter();
    HaandteringsGrad kundeaktiviteter = centerData.getKundeAktiviteterIndenforTidsfristCenter();
    HaandteringsGrad wfcmPrognose = centerData.getDpWFCMPrognose();
    HaandteringsGrad videnbarometer = centerData.getDpVidenbarometer();
    HaandteringsGrad ahtReduktion = centerData.getDpAHTReduktion();
    HaandteringsGrad smart = centerData.getDpSmart();
   
    if(DateConstant.completedMonths > 0 || DateConstant.completedMonths == 0){
      this.addColumn("�TD*", new Object[]{kaldBesvaretIndenfor25Sek,
                              kundeaktiviteter,
                              wfcmPrognose,
                              videnbarometer,
                              ahtReduktion,
                              smart});
      if(DateConstant.completedMonths != 0){

      this.addColumn("Estimat**", new Object[]{kaldBesvaretIndenfor25Sek.getEstimat(Goal.DPKundekaldBesvaretIndenfor25Sek),
                              kundeaktiviteter.getEstimat(Goal.DPKundeAktiviteterIndenforTidsfrist),
                              wfcmPrognose.getEstimat(Goal.DPWFCMPrognose),
                              videnbarometer.getEstimat(Goal.DPVidenBarometer),
                              ahtReduktion.getEstimat(Goal.DPAhtReduktion),
                              smart.getEstimat(Goal.DPSmart)});
   
      this.addColumn("Krav***", new Object[]{kaldBesvaretIndenfor25Sek.getKrav(Goal.DPKundekaldBesvaretIndenfor25Sek),
                              kundeaktiviteter.getKrav(Goal.DPKundeAktiviteterIndenforTidsfrist),
                              wfcmPrognose.getKrav(Goal.DPWFCMPrognose),
                              videnbarometer.getKrav(Goal.DPVidenBarometer),
                              ahtReduktion.getKrav(Goal.DPAhtReduktion),
                              smart.getKrav(Goal.DPSmart)});
      }
    }
  }
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