try {
BasicService bs = (BasicService) ServiceManager.lookup(
"javax.jnlp.BasicService");
open = bs.showDocument(
new URL((String) urls.get(ContactUtil.BASE_URL)));
Log.debug(CLASS_NAME, "showBrowser is " + open);
} catch (UnavailableServiceException e) {
Log.error(CLASS_NAME, "", e);
DialogFactory.showErrMsg(getParent(),