public Resolution reopen() {
try {
connect(getSessionAttribute("nickname"), getSessionAttribute("password"));
Ticket tckt = new Ticket(getSession().getDms(), getId());
tckt.reopen(getSession(), getSessionAttribute("user_uuid"));
disconnect();
} catch (StorageException e) {
setParam("id", getId());
Log.out.error("EditBillNote.reopen() "+e.getClass().getName()+" "+e.getMessage());
getContext().getMessages().add(new SimpleMessage("ERROR "+e.getMessage()));